Help Center
Clear information about travel search, booking conditions, cancellations and ComeOnFly services.
Help with flight, hotel and destination searches, filters, displayed prices and search results.
View answersInformation about booking confirmation, payment status, travel documents and supplier conditions.
View answersGuidance about changing travel dates, cancelling a booking and understanding refund conditions.
View answersQuestions, corrections and feedback about country guides, destination articles and practical information.
View answersFrequently asked questions
Flight search uses Travelpayouts; accommodation maps use Stay22; experience widgets use Viator; rental and transfer tools use Localrent and Kiwitaxi. The seller and service-specific terms are identified in the selected offer and checkout.
No. Check your confirmation to identify who took payment and who handles the reservation. If you cannot identify the seller, support@comeonfly.com can help you find the relevant contact without promising access to the reservation.
ComeOnFly provides travel search, information and partner referrals. The seller identified at checkout handles your booking and payment, including when a tool appears inside our website or uses ComeOnFly branding.
The final price can change because of baggage, taxes, payment fees, room conditions or remaining availability. Always review the complete booking details before payment.
You can select a supported display currency. The seller may charge in a different currency, and your bank may apply conversion fees. Check the final payment currency and total at checkout.
Look for confirmation from the seller or booking provider at the email address used during checkout, including your spam folder. A search result is not a booking confirmation. If it is missing, contact the seller shown at checkout; avoid repeating a payment until its status is clear.
Check whether each transaction is completed or pending, then contact the seller that took payment and, if needed, your bank. ComeOnFly does not take the payment in our partner booking flows. Never send full card numbers, card security codes or passwords to support.
Baggage allowances and fare conditions are set by the airline, hotel or travel supplier. Review these conditions carefully before confirming your booking.
Cancellation rights, deadlines and charges depend on the specific fare, room, rental, transfer or activity and applicable law. Use the cancellation route in your confirmation. Emailing ComeOnFly alone does not cancel a partner booking.
Name-change rules vary by airline and supplier. Small spelling corrections may be allowed, while transferring a booking to another person is often restricted.
Ask the seller handling your booking to confirm eligibility, the refund method and the expected processing time. These depend on your booking, applicable rights and payment processing; ComeOnFly cannot promise a universal refund deadline.
Travel rules, prices, schedules and local requirements can change, and guides may become outdated. Verify important details with the relevant official authority before departure.
Email support@comeonfly.com with the page link, the incorrect section and a reliable source supporting the correction. For general enquiries or partnerships, use info@comeonfly.com.
No. The guides are intended for practical travel planning. Entry requirements, health rules, legal conditions and emergency information must be confirmed through official authorities.